Keeping crew connected during challenging times
SeaTec, a leading provider of communication and navigation services for the maritime industry, aims to make internet connectivity more accessible for seafarers impacted by COVID-19.
The coronavirus pandemic has had an unprecedented impact on the maritime industry following the decision by many governments to close borders and restrict travel. As a result, many seafarers are facing the prospect of extended time on board vessels until restrictions are lifted.
Starting 1st April 2020, SeaTec plans to increase crew internet allowance free of charge to keep families connected whilst on board. 92% of seafarers rank the importance of internet connection on board above pay under normal circumstances, and it is hoped that the increased allowance will ease the stress of crew during these unsettling times.
Andrew Francis, Product Manager for navigation and communication at SeaTec, insists that the amount of increased connectivity will be carefully managed so as not to affect vessel operations. “This free of charge increase will be applicable to vessels that have VSAT with SeaTec and the amount will be controlled to ensure the continued smooth running of the vessel’s business network.” SeaTec will advise the fleet cell of the specific amount increased for each vessel.
“We hope that giving crew increased internet access will help to make the coronavirus situation more manageable for seafarers, who we know are incredibly resilient and committed to the maritime industry. It’s a small gesture which we hope goes some way to showing our appreciation.”